How do I cancel, remove, or clear Pending cash payments?
If you would like to cancel or remove cash transactions from your Accounting > Pending Items > Pending Transactions list, you will need to refund the transactions from the receipt screen.
- Go to Accounting > + New Transaction and from the Transaction Type dropdown menu select Donor Refund. You can enter the information required and refund the transaction and click the Save icon.
If you would like to clear Pending cash transactions, you will need to submit a Cash Tally Sheet for the cash collected in the Cashbox.
- Go to Accounting > Cash Tally Sheet, fill out the information and click Send.
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