Can the club have the customer/donor pay the credit card transaction fees?

In both the Online Store and Cashier Store we offer an optional setting that will charge the credit card/ACH transaction fees or processing fees to the purchaser. The club will collect the fees at time of sale and pay them at the end of the month.

BoosterHub gives you the flexibility to choose who covers the credit card fees and ACH fees. You can choose whether it's your club or your customers. Simply toggle this preference on or off in Settings according to your needs.

  • Navigate to Settings.
  • Then select Admin Settings.
  • Scroll down to the section that addresses the Store.
  • Toggle ON (blue) to Collect Credit Card/ACH Fees From Customers/Donors.*
  • Toggle OFF (gray) to have the club pay these fees.

*If you select that you want your customers/donors to pay the fees, then 3% + $.15 for credit card and 1.25% + $.50 for ACH is collected from the donor at time of sale. This slightly higher rate covers potential refund charges for your club and ensures your club receives the full base product price, given the charged price to the customer now includes the fees.