To refund or void a Store transaction:

• Navigate to Store > Transactions.
• Click on the transaction you wish to void.
• Click on the red Refund Transaction button at the top left of the receipt. If the payment was not made, it will be Void. If it was paid, a Refund will be made.

To refund or void an Accounting transaction:

• Navigate to the transaction in Accounting.
• Select the transaction and edit the amount to $0.  Note “VOID” in the Memo.
• If a payment has already been deposited, navigate to New Transaction, and in the Transaction Type dropdown menu, select Vendor Credit and process the refund.