What if I get an error while trying to create a merchant account?

How to avoid common errors when filling out the merchant account application:

  • Do not using extra spaces and special characters.
  • Use a physical address, not a PO Box. You can use the school's physical address if you need to.
  • If your booster club's name exceeds 35 characters, leave off the remaining characters of the name.
  • Make sure you are using the 9-digit account number and not the 11-digit routing number.
  • USIO uses the US Postal Service for address validation, so you can quickly check to see if there are any issues with your address by using this USPS tool: https://tools.usps.com/zip-code-lookup.htm?byaddress