Webmaster

  • First, you will need to publish the Home Page.

    • Go to Webmaster.
    • Click on the Home Page (the top left in the displayed list of your website's pages).
    • Click the Save and Publish button, which is the up arrow in the upper right-hand corner of the Home Page.

    Now you can go to your club's website via the app on your phone/tablet.

    • Select Dashboard.
    • Click on the big, blue world icon at bottom of the screen.
    • The link to your website now appears in the browser window.

    On the web version of BoosterHub, navigate to Dashboard > Visit Website.

  • Yes. Website hosting is included in all of BoosterHub's annual subscriptions. If you would like a custom domain name, that cost would be additional through your domain name provider.

  • BoosterHub provides a .boosterhub.com subdomain for all websites. You can also use a custom domain as well.

    Every BoosterHub website comes with a built-in subdomain ending in boosterhub.com, like "ghsfootball.boosterhub.com" or "centralathletics.boosterhub.com." If you already own a custom domain, such as "ghsfootball.com," you can link it to your site yourself directly in your BoosterHub.  The steps are below.

    Navigate to Webmaster, then Domain.

    • Step 1: Set your boosterhub.com subdomain.
    • Step 2: Click the + Add Custom Domain button.
    • Step 3: Select whether you want to Buy, Transfer, or Forward your domain:
      • Buy – Purchase a new custom domain directly through BoosterHub.
      • Transfer – Move the hosting of your current custom domain to BoosterHub.
      • Forward – Point your existing custom domain to your BoosterHub site without moving hosting.
    • Step 4: Follow the remaining on-screen steps to complete the process.

    Note: BoosterHub does not currently offer custom domain email boxes. If you use email addresses tied to your custom domain, you'll need to continue maintaining those through your existing email provider.

    Web hosting is included in your BoosterHub subscription.

  • Visitors to your website can submit their information through a Subscribe button on the Home page of your website. They are considered Subscribers when they do so. Subscribers are automatically added to People as a Non-members, if they were not already Members. This is a great place to begin to collect contact information for families coming into your program next year, to give them news, and to start to get them involved.

    The Subscribe button is a default section and can not be removed.

  • You can add more photos to the Home Page by navigating to Webmaster > Add News.

  • Photos of 2 MB or less will work best in Webmaster. This will also help your website load faster.

  • The Cashier Store for most clubs is their concession stand/s. The Cashier Store function in BoosterHub allows in-person sales with credit cards, cash, Apple Pay, or Google Pay. You can use a mobile phone, tablet, or a laptop to use the Cashier function in BoosterHub, and we have terminals you can purchase to physically process payments from your customers.

    The Online Store is published on your website, using the Webmaster to set up Products for sale. You can sell things online, where a user adds items to cart, provides a delivery address, and pays by entering credit card information.

  • You need to upload the file in File Manager, make it viewable to Public, and link to it on your website.

    • Go to File Manager.
    • Select Copy Shareable Link on the row of the file you wish.
    • At the far right of each file are three little dots. Click on those to open up a menu.
    • Select Public.
    • Go to Webmaster on the left-hand navigation bar.
    • Choose the last Page in the display, which it titled Add New Page (not the Add News blue button).
    • Scroll down and select Link to Another Site.
    • Paste the file link, name the page, and set the navigation as you wish.

    The file will now open when the user visits that location on your website and clicks on it.

  • You can upload a PDF media guide or any other file to your website:

    • Upload the file by going to File Manager > Upload File.
    • On the far right side of the row with the file you want, you will see three little dots.
    • Click the dots and select Public to set public permissions.
    • Select Copy Shareable Link (the little blue icon on the row of the file)
    • Navigate to Webmaster > Pages.
    • Scroll down and click the Add New Page at the lower right of the layout of Pages.
    • Click the Link to Another Site type of Page,
    • Create the name of the Page.
    • Paste the public file link.
    • Save.

  • Go to Webmaster and select the Page you would like to publish. Once inside the page, click Save and Publish on the up arrow in the upper right-hand corner. This will take the page Live. 

    If you would like to turn the page Off, navigate to Webmaster, and on the particular Page you would like to turn off, move the toggle from Live to Off.

  • To make a web page live:

    • Navigate to Webmaster.
    • From the list of Pages, select the Page you want to publish and click on it.
    • Click the Save and Publish up arrow icon in the upper right-hand corner. This will publish the Page and make it live.
    • If you would like to turn the Page "Off", use the Live/Off toggle beneath each Page in the list of Pages in Webmaster.

  • You can only move the toggle to Off; the Live setting is automatically indicated when you publish that Page. To make your Page live, you will need to first navigate to Webmaster, select the Page you want to publish. Once inside the page, click the Save and Publish up arrow in the upper right hand corner. This will automatically take the Page to Live. Going back to Webmaster, you will see that the toggle under the Page is now Live. The toggle is used to show you which pages are live. However, you can directly use the toggle to turn the pages Off.

  • Webmaster is only available on the web version of BoosterHub and not the mobile app version.

  • No. Web pages are not able to be restricted to Member Only access.

  • Yes. Navigate to Webmaster > Rearrange Pages and drag the pages into the positions you would like.

    You can do the same for Sections in your via Webmaster > Rearrange Store Sections.

  • You can set Admin permission in Settings > Admin Settings. Click the Add Admin icon at upper right to add a person, and click the Edit Permission icon on the row of the person's name to be able to assign various permission for the Webmaster and other modules of BoosterHub.

     

    There you make Admins by searching for Member names

  • The Online Store is a Page already on your website. You can find it by going to Webmaster and then clicking on the Store page from the display of web pages you see. You can set it to Live by using the Save and Publish button, or toggle it Off through Webmaster.

    If you want to copy a link to a specific Product to use on another Page or elsewhere:

    • Go to Webmaster.
    • Click on the Store page from the display of pages.
    • Find the Product and click on it.
    • In the upper right corner, click the Copy Shareable Link icon.

  • The Contact Us form on your website will send to the Club Email address that can be edited in Settings > Club Settings.  

  • Making the Student as Person 1 on the Registration Page will allow any additional people to be connected to the student. However, Person 1 must be a Member, so if your club does not have students as Members, you will need to manually adjust the Relationships after registration by selecting each person in People and editing their Relationships. For multiple athletes, you will need to register multiple times.  

    If you do not plan on having student accounts for accounting or communication purposes, you can have the applicant list the students' names on the Registration Page in a Custom Field you create in People > Custom Fields > New Custom Field, such as “Athlete Names”.

  • The width of columns is dynamic and changes depending on which sets of data are used.

  • The purpose of creating a Registration Page is to have prospective members add themselves to your BoosterHub system (with your approval), to automatically assign the appropriate Tags to their profiles, and to collect required information from them through the use of Custom Fields. BoosterHub Academy videos 2.2 and 6.3 address the creation of Registration Pages.

  • It may be that you have accidentally created a Registration Page that is Paid instead of Free. A Registration Page enables people to add themselves (with your approval) as Members of your booster club. To create a Free Registration Page:

    • Navigate to Webmaster > Pages > Add New.
    • Select Registration Page in the add page wizard.
    • Add the Page name and select the navigation option you would like.
    • Click Save and the page is created.
    • In Webmaster you can then click on the Page to enter it. The Page comes in a default format with basic information fields.
    • To include additional information fields, click the Add Fields edit icon on the right side.
    • Select Free or Paid registration. If you select Free, you can then enter the description and instructions. (If you select Paid, it will be looking for a specific Membership Product from the Store.)
    • Choose the option for family members to be added as Members or Non-members.
    • Add any type of field already in existence in People, and choose to make the field required or optional.
    • Add all the fields you would like, then click Save.
    • The Registration Page is now available to publish on the website by using the Save and Publish icon at the top right.

  • You will export your flip book to an iFrame, then you can add custom code in Webmaster.

    • Go to Webmaster.
    • Scroll to the bottom of the displayed list of website pages to click on Add New Page.
    • Select Blank Page.
    • Enter the title and navigation for the page and Save.
    • Select this new page on your displayed list of web pages.
    • On the right side, click the little, blue plus button Add About Layout.
    • Scroll to the lower right to the section titled Input Custom Code.
    • Paste your iFrame code here and Save.

     

  • You must be an Admin to edit your club's website.

  • Why Am I Seeing a "404 Page Not Found" Error?

    A 404 error means the page you're trying to reach can't be found at that web address. What this means — and how to fix it — depends on where you're seeing the error.

    If You See a 404 in Webmaster

    If you're previewing or visiting a page you created in Webmaster and you get a 404 error, the most likely cause is that the page hasn't been published yet. Pages you create or edit exist as drafts until you publish them, so the live URL won't work until you do.

    How to Publish Your Page

    1. Log in to your Webmaster account.
    2. Open the site or project that contains the page.
    3. Locate the page in your page list. Unpublished pages are typically marked as Draft.
    4. Open the page, review your content, and click Publish (usually in the top-right corner of the editor).
    5. Confirm the publish action if prompted.
    6. Wait a moment for the changes to go live, then refresh the page URL in your browser.

    Tip: If you've made recent edits to an already-published page, you may need to republish for those changes to appear. Look for a Publish Changes or Update button.

    If you've published the page and still see a 404:

    • Double-check that the URL matches the page's slug exactly (URLs are often case-sensitive).
    • Clear your browser cache or try opening the link in a private/incognito window.
    • Confirm your site itself is live, not just the individual page.

    If You See a 404 Elsewhere

    If the 404 error appears somewhere other than Webmaster — for example, on another site, a shared link, or an internal resource — the page likely exists, but you can't reach it. Common causes include:

    • You don't have permission to view that link. Some pages are restricted to certain users, teams, or account types. Contact the page owner or your administrator to request access.
    • The content has been removed or moved. The page may have been deleted, unpublished, or relocated to a new URL. Try navigating to it from the site's homepage or search feature instead of using the old link.
    • The link contains a typo. Check the URL for misspellings, extra characters, or missing segments.
    • The link is outdated. Bookmarks and links in old emails or documents can point to addresses that no longer exist.

    Still Stuck?

    If none of the steps above resolve the issue, contact our support team and include:

    • The full URL you were trying to reach
    • Where you found the link (Webmaster, an email, another website, etc.)
    • A screenshot of the error, if possible

    We'll help you track down the problem.

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